Good customers to work for
The top band on Union Break means the crew would take the call again.
Good to go is a real rating, and plenty of jobs earn it
The top band on Union Break means the crew would take the call again.
A report that averages high across all five stars lands in the Good to go band: paid on time, respectful on site, decided quickly, asked for reasonable things, and did not grind on price. Those addresses are worth remembering when your schedule has a hole in it.
Use these pages the way you would a referral list. Search a neighborhood or street, look for the high-band reports, and prioritize the leads that already have a track record with other trades.
What earns a Good to go rating?
An average across the five stars high enough to land in the top band — pays on time, respect, decision speed, reasonable requests, and no heavy discount chasing.
Are positive reviews moderated the same way?
Yes. Every report, positive or negative, is reviewed against the content guidelines before it appears publicly.
Searches worth running
- good to go
Top-band reports from other members.
- repeat
Jobs the reviewer would take again.
- referral
Customers who sent more work.
Other topics
- Customers who pay late
Pays on time is one of the five stars every report scores, and it is the star that sinks the most jobs.
- Scope creep and change orders
Reasonable requests and decision speed are two of the five stars, and together they predict change-order pain.
- Jobsite reviews by trade
A roofer's two-day job and a remodeler's eight-week job are rated by very different pressures.
- Customer reviews for union contractors
Union contractors carry real labor costs and real benefit obligations — a slow-paying customer hurts a signatory shop more than anyone.
- Prevailing wage and public works customers
Prevailing wage jobs come with certified payroll, retainage, and payment timelines set by statute, and some owners still find ways to stall.
- What customers should know about union shops
Union Break is written by the trades, but customers read it too — and the pattern in the reports is consistent.
- How to join a union trade
Most people overcomplicate this. There are three real paths into a union trade, and which one fits depends on your experience.
- What 'signatory contractor' actually means
A signatory shop has obligations that exist whether or not the customer's check clears — and that changes how you should pick jobs.
- Union contract basics for contractors
A union contract fixes what labor costs you. What it can't fix is whether the customer pays on time — that's still on you to check.