Skip to main content

Good customers to work for

The top band on Union Break means the crew would take the call again.

Topic

Good to go is a real rating, and plenty of jobs earn it

The top band on Union Break means the crew would take the call again.

A report that averages high across all five stars lands in the Good to go band: paid on time, respectful on site, decided quickly, asked for reasonable things, and did not grind on price. Those addresses are worth remembering when your schedule has a hole in it.

Use these pages the way you would a referral list. Search a neighborhood or street, look for the high-band reports, and prioritize the leads that already have a track record with other trades.

What earns a Good to go rating?

An average across the five stars high enough to land in the top band — pays on time, respect, decision speed, reasonable requests, and no heavy discount chasing.

Are positive reviews moderated the same way?

Yes. Every report, positive or negative, is reviewed against the content guidelines before it appears publicly.

Searches worth running

  • good to go

    Top-band reports from other members.

  • repeat

    Jobs the reviewer would take again.

  • referral

    Customers who sent more work.

Other topics

  • Customers who pay late

    Pays on time is one of the five stars every report scores, and it is the star that sinks the most jobs.

  • Scope creep and change orders

    Reasonable requests and decision speed are two of the five stars, and together they predict change-order pain.

  • Jobsite reviews by trade

    A roofer's two-day job and a remodeler's eight-week job are rated by very different pressures.